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Universiti Malaya
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Electronic reference services (Libraries)
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Reference services
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Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries /
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Nor Azilawati Mohamad Azmi
Published 2017
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Determining the effectiveness of digital reference services in selected academic libraries in Malaysia /
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Wan Ab. Kadir Wan Dollah
Published 2009
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Nor Azilawati Mohamad Azmi
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Wan Ab. Kadir Wan Dollah
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