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Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
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Ong, Khian Sin
Published 2009
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Corporate brand experience : its relationship with corporate brand atributes, corporate image, customer satisfaction and customer loyalty in an online setting /
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Zalfa Laili Hamzah
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Institution
Universiti Malaya
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Catalog
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Ong, Khian Sin
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Zalfa Laili Hamzah
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