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A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
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Tan, Seng Khee
Published 1996
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Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
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Raja Nor Izah Raja Jaafar
Published 1996
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Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
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Mohammad Rodzi Ismail
Published 1997
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Corporate governance of Tenaga Nasional Berhad of Malaysia /
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Ahmad Rashdi Ja'afar
Published 1996
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A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
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Subramaniam K. S. Gopala Iyer
Published 1998
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Institution
Universiti Malaya
5
Collection
Catalog
Author
Ahmad Rashdi Ja'afar
1
Mohammad Rodzi Ismail
1
Raja Nor Izah Raja Jaafar
1
Subramaniam K. S. Gopala Iyer
1
Tan, Seng Khee
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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