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Customer loyalty
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Service loyalty and switching behaviour in mobile phone service usage /
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Farzana Quoquab Habib
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Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty /
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Feizbakhsh, Mirbehzad
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The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
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Toelle, Sulistyawati
Published 2006
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Institution
Universiti Kebangsaan Malaysia
3
Collection
Catalog
Author
Farzana Quoquab Habib
1
Feizbakhsh, Mirbehzad
1
Toelle, Sulistyawati
1
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English
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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