Civil service Officials and employees 11 Attitudes 5 Islam 5 Religious aspects 5 Employees 3 Performance 3 Public administration 3 Training of 3 Consumer satisfaction 2 History 2 Islam and state 2 Job satisfaction 2 Management 2 Middle class 2 Personnel management 2 Quality control 2 Social conditions 2 Total quality management 2 Ability testing 1 Appointments, promotions, salaries, etc 1 Attitude 1 Auditing 1 Bureaucracy 1 Case studies 1 Civil service ethics 1 Creative ability in civil service 1 Customer relations 1 Customer services 1 Da`wah (Islam) 1