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Granting Institution:
Universiti Malaya.
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Bank management
AND
Consumer satisfaction
AND
Customer loyalty
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Management
AND
Relationship marketing
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Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
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Ng, Oy Lin
Published 2010
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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