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Granting Institution:
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Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
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Kong, Shin Yee
Published 2008
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On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
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Fard, Pooyan Yousefi
Published 2009
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Service quality, customer satisfaction and loyalty towards JKR Malaysia /
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Mohammad Suhainy Abdull Rahim
Published 2009
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Fard, Pooyan Yousefi
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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