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Granting Institution:
Universiti Malaya.
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Evaluation
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Reference services (Libraries)
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Granting Institution:
Universiti Malaya.
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Development of an integrated scale for the measurement of web-based library service quality /
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Kiran Kaur
Published 2011
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An exploratory study of measurement on reference services among Malaysian universities libraries with MS ISO 90001:2000 certification /
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Suzinor Kamaralzaman
Published 2007
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Universiti Malaya
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Kiran Kaur
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Suzinor Kamaralzaman
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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