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  1. 1
    Developing Consumer-Based Service Brand Equity (CBSBE) : an airline industry perspective /
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  2. 2
    Sentiment analysis for airline services on Twitter using deep learning with word embedding /
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  3. 3
    The concept of portfolio management as an instrument of strategic planning : an examination of different methods and models with focus on the applicability to the commercial airline industry (an exploratory investigative study on services management) /
    by Thomas, Mike L.
    Published 1995
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  4. 4
    A quality service strategy for SilkAir /
    by Chua, Ling Huey
    Published 1995
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  5. 5
    A web-based corporate performance measurement system for the airline industry : a balanced scorecard approach /
    by Vimala C. Subramaniam
    Published 2011
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  6. 6
    The management of reserve assets in Singapore Airlines /
    by Chia, Boon Kuah
    Published 1988
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  7. 7
    Is Airasia-Malaysia airlines alliance a crisis cartel? /
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  8. 8
    Crew scheduling problems in the airline industry /
    by Low, Chor Ping
    Published 1988
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  9. 9
    The relationship between Machiavellianism and job involvement among employees in an airline company in Malaysia /
    by Vasugi M. Subramaniam
    Published 2009
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