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Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
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Syukrina Alini Mat Ali
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Capturing the real customer experience based on the parameters in the call detail records /
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Khan, Nusratullah
Published 2019
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Customers' perception towards mobile services and their influencing factors in the choice of service providers /
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Rahman, Muhammad Sabbir
Published 2011
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Factors influencing customers' purchase intention of counterfeit mobile phone : an empirical study in Malaysia /
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Bah, Aissatou Fatoumata
Published 2019
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Institution
Universiti Islam Antarabangsa Malaysia
4
Collection
Catalog
4
Author
Bah, Aissatou Fatoumata
1
Khan, Nusratullah
1
Rahman, Muhammad Sabbir
1
Syukrina Alini Mat Ali
1
Granting Institution
International Islamic University Malaysia.
3
International Islamic University Malaysia,
1
Language
English
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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