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Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
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Syukrina Alini Mat Ali
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Service quality, customer satisfaction and loyalty towards JKR Malaysia /
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Mohammad Suhainy Abdull Rahim
Published 2009
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Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
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Al-Mallah, Nada Tareq
Published 2012
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Institution
Universiti Malaya
2
Universiti Islam Antarabangsa Malaysia
1
Collection
Catalog
3
Author
Al-Mallah, Nada Tareq
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Mohammad Suhainy Abdull Rahim
1
Syukrina Alini Mat Ali
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Universiti Malaya.
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International Islamic University Malaysia,
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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