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  1. 1
    Customer satisfaction in the Malaysian cellular phone network industry : an exploration study /
    by Lee, Andy Teoh Ean
    Published 1999
    “...International Islamic University Malaysia,...”
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  2. 2
    Factors influencing the adoption of an online database among IIUM'S postgraduate students and their satisfaction in using it /
    by Islam, A. Y. M. Atiqul
    Published 2011
    “...Institute of Education, International Islamic University Malaysia,...”
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  3. 3
    Students' perceptions on the quality of services delivered by educational administrators at the Institute of Education (INSTED), IIUM /
    by Ibn Usman, Muhammad Awwal
    Published 2010
    “...Institute of Education, International Islamic University Malaysia,...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  4. 4
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    “...Kulliyyah of Economics and Management Services, International Islamic University Malaysia,...”
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  5. 5
    Impact of organization culture on customer satisfaction : a study of practioners in public relations and corporate communication industry in Malaysia /
    by Sufyan Rashid
    Published 2008
    “...Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  6. 6
    Customer satisfaction towards the client's charter in Kajang Municipal Council /
    “...Kulliyyah of Islamic Revealed Knowlege and Human Sciences, International Islamic University...”
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  7. 7
    Capturing the real customer experience based on the parameters in the call detail records /
    by Khan, Nusratullah
    Published 2019
    “...Kulliyyah of Information and Communication Technology, International Islamic University Malaysia,...”
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  8. 8
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    “...Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,...”
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