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  1. 1
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    “...Kulliyyah of Economics and Management Services, International Islamic University Malaysia,...”
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  2. 2
    The influence of service quality and consumption emotions on consumer retention in airline industry /
    by Mosleh, Anhar Abdulmalek Omar
    Published 2016
    “...Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  3. 3
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    “...Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,...”
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