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  1. 1
    English at the hotel counter : a discourse analysis of hospitality language /
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    Evaluating the English language needs of front office staff of a business class hotel /
    由 Tan, Seng Aun
    出版 2009
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  3. 3
    The impact of career motivation, emotional exhuastion on job satisfaction and turnover intention : a study of hotel frontline employees in Malaysia /
    由 Kiany, Mitra
    出版 2013
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