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  1. 1
    The role of the service sector in the economic development of Malaysia : a macro approach /
    由 Yap, Lee Sun
    出版 1989
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  2. 2
    Producer services in Malaysia : an industry study of management consulting companies /
    由 Hoo, Han Kiyong
    出版 1991
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  3. 3
    The acquisition of professional engineering services /
    由 Chong, Thin Hooi
    出版 1991
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  4. 4
    A study of the services sector in the Malaysian economy : performance, structure and trade /
    由 Au Yong, Wai Sin
    出版 1992
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  5. 5
    Customer satisfaction in the information technology service industry /
    由 Tay, Kim Leong
    出版 1993
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  6. 6
    The changing tourist profile and its effect on the Singapore service industry /
    由 Yong, Ming Loong
    出版 1994
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  7. 7
    An experimental study of halo effects on service encounter evaluation /
    由 Kwok, David
    出版 1995
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  8. 8
    A study of the benefits and difficulties faced by the implementation of MS ISO 9000 quality management system : a Malaysian service producer perspective /
    由 Law, Kim Ching
    出版 1996
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  9. 9
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    由 Tan, Seng Khee
    出版 1996
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  10. 10
    Measuring service quality : an application to Kent Ridge Guild House /
    由 Kaura, Ashok
    出版 1993
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  11. 11
    Multiattribute analysis of organisational buyers' evaluation criteria of shipping services /
    由 Roy, Sanjeev Kumar
    出版 1994
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  12. 12
    A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /
    由 Abdul Haris Abdul Karim
    出版 1996
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  13. 13
    The impact of goods & services tax on residential real estate investment activities /
    由 Lan, Luh Sing
    出版 1997
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  14. 14
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
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  15. 15
    A parking management system using service science, management and engineering (SSME) approach /
    由 Yass, Ayad A.
    出版 2010
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  16. 16
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    由 Ruziati Mior Ahamad Ariffin
    出版 2010
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  17. 17
    Small and medium sized service businesses in Malaysia : a managerial study /
    由 Tay, Kah Gek
    出版 1988
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  18. 18
    Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /
    由 Shamree Liew @ Romzie
    出版 2010
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  19. 19
    Internationalization of Malaysian service firms /
    由 Asgari, Mohammadreza
    出版 2012
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  20. 20
    Pembangunan dan perancangan sumber manusia di Malaysia : keanjalan permintaan dan unjuran tenaga manusia di sektor perkhidmatan /
    由 Poo, Bee Tin
    出版 1998
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