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  1. 1
    The relationship of service climate, intrinsic motivation, organizational commitment and service quality of call centre agents in Malaysia /
    by U. Ananda Rani Ulaganathan
    Published 2008
    Subjects: “...Call centers Malaysia....”
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    Thesis Book
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  2. 2
    A business plan for setting up a Call Center business in ASNB /
    by Mohd Yazid Jali
    Published 2007
    Subjects: “...Call centers Malaysia Planning....”
    Thesis Book
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