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  1. 1
    The relationship of service climate, intrinsic motivation, organizational commitment and service quality of call centre agents in Malaysia /
    由 U. Ananda Rani Ulaganathan
    出版 2008
    主题: “...Call centers Malaysia....”
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  2. 2
    A business plan for setting up a Call Center business in ASNB /
    由 Mohd Yazid Jali
    出版 2007
    主题: “...Call centers Malaysia Planning....”
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