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  1. 1
    Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /
    由 Chin, Kar Lian
    出版 2006
    主題: “...Consumer satisfaction Malaysia Statistical methods....”
    Thesis 圖書
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  2. 2
    Does service quality and customer satisfaction lead to positive behavioral intentions of customers? : an application in children's private supplementary education industry /
    由 Ng, Mun Ting
    出版 2006
    主題: “...Consumer satisfaction Malaysia Statistical methods....”
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