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  1. 1
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    由 Bhuvanes Veerakumaran
    出版 2009
    主題: “...Hospitality industry Customer services Malaysia....”
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  2. 2
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    由 Maria Abdul Rahman
    出版 2014
    主題: “...Hospitality industry Customer services Malaysia....”
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