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  1. 1
    Antecedents of job embeddedness and its effect on proactive customer service performance of frontline employees in the hospitality industry
    by Chan, Wei Leong
    Published 2018
    Subjects: “...Tourism - Customer services...”
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    Thesis
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  2. 2
    Service quality and travel motivation among health tourists in island hospital, Penang /
    by Oon, Kim Ping
    Published 2006
    Subjects: “...Medical tourism Customer services Pulau Pinang....”
    Thesis Book
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  3. 3
    Customer satisfaction with service quality indicators at Pahang National Park /
    by Siti Mashitah Sarif
    Published 2009
    Subjects: “...Tourism Customer services Pahang....”
    Thesis Book
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