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  1. 1
    The influence of emotional intelligence on front-line employees' job performance in service businesses / Abdul Kadir Othman
    by Othman, Abdul Kadir
    Published 2010
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  2. 2
    The Differences Between ISO 9000 Certified Companies and Non-ISO Companies in Terms of Employee Job Satisfaction, Commitment and Organizational Performance in Service Industry
    by Othman, Abdul Kadir
    Published 2001
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