The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /

The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /

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Bibliographic Details
Main Author: Toelle, Sulistyawati
Format: Thesis Book
Language:English
Published: Florida : Nova Southeastern University, 2006
Subjects:
Nova Southeastern University > Dissertations
Dissertations, Academic > Florida
Consumer satisfaction > Indonesia
Customer loyalty > Indonesia
Value
Banks and banking > Indonesia
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