An assessment of service delivery of a government agency dealing with vulnerable and disadvantaged groups in Perak /

Recently, good governance, which is translated to high quality performance service delivery, has appeared to be an element in promoting social inclusion for developing countries, including Malaysia. In the realm of service delivery, the vulnerable and disadvantaged groups need special alternatives b...

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Bibliographic Details
Main Author: Nurul Izzati binti M Bakri
Format: Thesis
Language:English
Published: Gombak, Selangor : Kulliyyah of Architecture and Environmental Design, International Islamic University Malaysia, 2016
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Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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