Performance excellence measurement framework : a study of hotel industry in Bangladesh /
The past decades have seen the development of numerous quality awards and excellence frameworks such as ISO, Deming Prize, Malcolm Baldrige National Quality Award (MBNQA), and European Foundation Quality Management (EFQM). More than 80 countries have successfully applied these frameworks in various...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kuliyyah of Economics and Management Sciences, International Islamic University Malaysia,
2018
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| Subjects: | |
| Online Access: | http://studentrepo.iium.edu.my/handle/123456789/3369 |
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