Enhancing urban governance through the implementation of local e-Government : a case study of Kota Kinabalu City Hall (DBKK) /
This case study examines the implementation of local e-Government services by Kota Kinabalu City Hall (DBKK), in terms of its implementation degree, customers' satisfaction level and the relationship between its implementation and urban governance enhancement. The implementation of e-Government...
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic Universiti Malaysia,
2017
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| Subjects: | |
| Online Access: | http://studentrepo.iium.edu.my/handle/123456789/6432 |
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