Customer satisfaction of service quality : a comparison between Ar-Rahnu and conventional pawnbroking /
Pawnbroking institution is a place where the public can get instant cash, particularly among low-income earners. Some people prefer to get cash facility from pawnbroking institutions rather than formal financial institutions due to various reasons such as less stringent loan requirements and shorter...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
IIUM Institute of Islamic Banking and Finance, International Islamic University Malaysia,
2016
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| Subjects: | |
| Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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