Customer satisfaction of service quality : a comparison between Ar-Rahnu and conventional pawnbroking /

Pawnbroking institution is a place where the public can get instant cash, particularly among low-income earners. Some people prefer to get cash facility from pawnbroking institutions rather than formal financial institutions due to various reasons such as less stringent loan requirements and shorter...

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Bibliographic Details
Main Author: Nur Rasyidah binti Kamaruzaman (Author)
Format: Thesis
Language:English
Published: Kuala Lumpur : IIUM Institute of Islamic Banking and Finance, International Islamic University Malaysia, 2016
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Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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