Factors affecting value co-creation effectiveness in digital library service quality /
Academic libraries just like other contemporary organisations are increasingly depending on the Value Co-creation Business Strategy as the main locus of service creation and service delivery since it offers an effective Model for re-organization to reduce costs, optimizing resource usage and for enh...
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| Format: | Thesis |
| Language: | English |
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| Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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