Influnce of e-servcies quality on customer satisfaction towards online food delivery services /
The aim of this study is to examine the influence of e-Service quality on customer satisfaction towards online food delivery services in Malaysia. This study proposes a conceptual framework based on e-SERVQUAL model examining the influence of several dimensions of e-Service quality on customer satis...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,
2019
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| Subjects: | |
| Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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