Quality service provision by local government in Bangladesh : a study on the slum dwellers of Dhaka City Corporation (DCC) /
It is important to know how satisfied the citizens are with the services of local gov-ernment and how officials respond to service enquiries of the citizens. The present research examined the influence of service quality dimensions on the perceived ser-vice quality of Dhaka City Corporation (DCC), B...
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| 格式: | Thesis |
| 语言: | English |
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