Antecedents Of Outsourcing Intensity And Success For Banking Automated Teller Machine Operations In Malaysia
Rising global competition, escalating operational costs and customers’ demands have resulted in banks considering outsourcing to reduce costs. This research seeks to examine the key components and the antecedents of outsourcing intensity (i.e. percentage of the key component outsourced) of ATM Opera...
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| Format: | Thesis |
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2017
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