The relationship between service quality and customer loyalty at UiTM Kelantan Campus / Muhammad Shahrul Azim Mhd Kamal
This study investigated the relationship between service quality and customer loyalty at UiTM Kelantan Campus . The data were gathered through the questionnaires distributed to the total of 169 students and all questionnaires were successful y gathered for used . The study was found that there is a...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/69917/1/69917.pdf |
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