Customer's satisfaction towards fixed line SMS in Johor Bahru area / Nurul Aziah Ramli
Short Message Services (SMS) has been in demand and important in the telecommunication industry. The type of communication benefits many parties in terms of simple and speedy delivery in addition to saving cost. Telekom Malaysia has no exceptions in introducing this type of service to the public. In...
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Format: | Thesis |
Language: | English |
Published: |
2005
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Online Access: | https://ir.uitm.edu.my/id/eprint/70589/1/70589.pdf |
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