Telekom Malaysia Berhad: the study on customers satisfaction through door to door sales activity / Mohd Khairul Ismail
There is no industry is changing as fast in terms of the services available to customer as telecommunication. The structural movement of the industry from monopoly to various degrees of competition adds another layer of change. Description of the ideal billing generally shares one common element-int...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/76631/1/76631.pdf |
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