Total quality management in the small and medium sized manufacturing companies in Malaysia
Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM prin...
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| Format: | Thesis |
| Language: | English |
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| Online Access: | http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/1/HD%2062.15%20.M6%202011%20Abstract.pdf http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/2/HD%2062.15%20.M6%202011%20Fulltext.pdf |
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