The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island
The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf |
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