The development of performance measurement framework in the management of public office buildings in Malaysia
The research is an exploratory study on operational property management. It seeks to explore the concept of performance measurement in the management of public office buildings in Kuala Lumpur. In this study, a conceptual framework based on the balanced scorecard approach is presented to explo...
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Format: | Thesis |
Language: | English English English |
Published: |
2004
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Online Access: | http://eprints.uthm.edu.my/7479/1/24p%20ZAILAN%20MOHD%20ISA.pdf http://eprints.uthm.edu.my/7479/2/ZAILAN%20MOHD%20ISA%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/7479/3/ZAILAN%20MOHD%20ISA%20WATERMARK.pdf |
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