Five phases new product development process for business-to-business customers in a telecommunication service provider

New products are prevalent in technology-intensive industries such as telecommunication industry to stay in business and provides competitive advantage against the competitors. On average, product or service readiness takes more than a year which exceeds customer deadline. The aim of the study is to...

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Bibliographic Details
Main Author: Zainol Abidin, Hafizah
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:http://eprints.utm.my/107043/1/HafizahZainolAbidinPFTIR2021.pdf
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