Web opac end user satisfaction criteria

Academic libraries function as the resource for retrieving information related to the end users requirements. Since academic libraries are now competing for the end users attention and interest, the current dispute faced is to deliver prompt, instant, seamless right of entry to resources and informa...

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Bibliographic Details
Main Author: Zainal, Haliza
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/48674/1/HalizaZainalMFC2014.pdf
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