Success factors for ICT shared services in higher education institutions

Shared service is a consolidation of support functions in an organization, to provide services as efficiently and effectively as possible. The implementation of shared services in an organization becomes crucial particularly with reference to ICT shared services. However, there is a deficiency in th...

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Bibliographic Details
Main Author: Mhd. Hashim, Noreen
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.utm.my/id/eprint/78915/1/NoreenMhdHashimMFC2018.pdf
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