The relationship of values of certification, professionalism, job satisfaction and service quality in the tourism industry of South Sulawesi
One of the strategies to cope with the competition in tourism industry in Indonesia is to implement a better professional certification system in order to have qualified human resources, especially in the era of ASEAN liberalism. The implication of Herzberg’s theory is that values of certification,...
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Online Access: | http://eprints.utm.my/id/eprint/79103/1/BuntuMarannuEppangPFM2017.pdf |
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