Factors influencing customer satisfaction using e-hailing services in Melaka
E-hailing applications systems have resulted in increased competition between, and the greater availability of, taxis and drivers on the market in many cities. Among these systems, GrabCar has been favored by citizens of Malaysia, based on an online survey conducted by the Land Public Transport Comm...
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| Main Author: | |
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/10114/1/depositpermission_s825601.pdf https://etd.uum.edu.my/10114/2/s825601_01.pdf |
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