Toward a Balanced Scorecard Healthcare Organization : A Case Study on Assessing Performance Measurement Progress at Government Hospital
This case study examined and described the progress of the existing performance measurement at a government hospital. Specifically the objectives of the study were to gain a better understanding of the current measurement system and with the aid of strategic balanced scorecard (BSC) approach, help i...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/1216/1/JULIANA_HII_LI_LI.pdf https://etd.uum.edu.my/1216/4/Ju_Hi.pdf |
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