A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria

The main purpose of this study was to determine the perception of customer service in Penang's cafeteria and their satisfaction among 108 respondents from different Penang's cafeterias and companies, and across these factors: Quality of the food, Cost/Value of the food, Cafeteria Staff,...

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Bibliographic Details
Main Author: Suo, Qiang
Format: Thesis
Language:eng
eng
Published: 2008
Subjects:
Online Access:https://etd.uum.edu.my/338/1/Suo_Qiang.pdf
https://etd.uum.edu.my/338/2/Suo_Qiang.pdf
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