Modelling turnover intention among frontline employees in the Malaysian retail and services industry
Problem in retaining frontline employees especially in the retail and services industry has continuously been a subject of concern to both academicians and practitioners in developed and developing countries since the employees' turnover rate is high. According to ILMIA, the retail and services...
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Format: | Thesis |
Language: | eng eng eng |
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2019
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Online Access: | https://etd.uum.edu.my/8755/1/Deposit%20Permission_s95008.pdf https://etd.uum.edu.my/8755/2/s95008_01.pdf https://etd.uum.edu.my/8755/3/s95008-references.docx |
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