The influence of service quality dimensions on customer satisfaction towards tax agents

This research is about the effect of service quality dimensions on customer satisfaction towards tax agents . The purpose of this research is to identify the extent of customer satisfaction towards tax agents, the relationship between tangible dimension, reliability dimension, responsiveness dimensi...

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Bibliographic Details
Main Author: Nor Adwiyah, Awang
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/8884/1/S823161_01.pdf
https://etd.uum.edu.my/8884/2/S823161_02.pdf
https://etd.uum.edu.my/8884/3/s823161_references.docx
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