Predictors of consumers brand loyalty towards petroleum brand in the northern region of peninsular Malaysia

The purpose of the paper is to investigate the relationships between brand awareness, brand image, perceived quality, promotion and brand loyalty. Consumers in the Northern Region of Peninsular Malaysia’s retail petroleum market were chosen as respondents for this study. A total of 400 questionnaire...

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Bibliographic Details
Main Author: Koh, Shu How
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9253/1/s820167_01.pdf
https://etd.uum.edu.my/9253/2/s820167_02.pdf
https://etd.uum.edu.my/9253/3/s820167_references.docx
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