Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia
<p>The aim of the study is to examine the tri-dimensional relationship between Lean,</p><p>perceived service quality, and patient satisfaction in public Lean hospitals, in Malaysia.</p><p>This study employs quantitative approach t...
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| 主要作者: | |
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| 格式: | thesis |
| 語言: | eng |
| 出版: |
2023
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| 主題: | |
| 在線閱讀: | https://ir.upsi.edu.my/detailsg.php?det=10057 |
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