Exploring Gen Z customer experience on the establishment of first-store design in Beijing China

<p>This study aimed to explore Gen Z customers experiences (CX) at first-store design</p><p>concept through personas based on brand personality using Service Design (SD)</p><p>approach in Beijing, China. By adapting an ethnographi...

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主要作者: Xi, Cuiyu
格式: thesis
語言:eng
出版: 2023
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在線閱讀:https://ir.upsi.edu.my/detailsg.php?det=10413
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