The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia
<p>This research intended to compare the impact of service quality, particularly</p><p>reliability, assurance, tangibles, empathy, responsiveness, waiting time, and valence,</p><p>towards customer satisfaction between taxi and Gra...
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| 主要作者: | |
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| 格式: | thesis |
| 語言: | eng |
| 出版: |
2023
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| 主題: | |
| 在線閱讀: | https://ir.upsi.edu.my/detailsg.php?det=10484 |
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