Measuring the service quality of a travel agency using the SERVQUAL model /

Measuring the service quality of a travel agency using the SERVQUAL model /

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书目详细资料
主要作者:	Tan, Jimmy Chee Keong
格式:	Thesis 图书
语言:	English
出版:	1994.
主题:	Sunshine Travel and Tours (Sunshine) Travel agents > Singapore > Quality control. Customer services > Singapore > Quality control.
标签:	添加标签没有标签, 成为第一个标记此记录!

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